Improve sales performance. Smarter selling makes it easy for customers to buy during the decision making process.
Sales Journey helps you improve on ‘cold selling’ results, ‘me too’ value propositions and guesswork about your customers’ preferences and needs.
The Allround Creative Agency helps to create Buying Cultures that convert orders by meeting prospects’ expectations throughout their purchase decision making journey.
Sales Journey: Benefits to you
You will be able to promote and position yourself as “easy to do business with” as a result of defining a sales path and user experience that appeals to the needs and interests of your customers.
What Allround Creative will do
Building upon the previous Landscape and InSight understanding, Sales Journey defines the best path for prospective contacts to take in order to engage (different contact types might need different paths). The best path is that which aligns with what the prospect is thinking, provides them with the evidence and information they need, and enables them to envisage predictable outcomes and rewards that support their progress along the purchase journey appropriately.
We will position your organisation as both interesting (better) and safe (reliable) to attract initial attention that ultimately leads to a successful close of business.
Sales Journey: Deliverables
Allround Creative will map the complete Sales Journey to take your prospects from unaware to purchase:
Unaware > Aware > Comprehension > Conviction > Purchase
Sales Journey comprises a report that explains the best Journey for each prospect or contact type (novice customer, risk averse, pioneer, expert customer, partner or supplier) to take, the steps and material required, and a plan to make it all happen.
KPIs will be identified and suggested at each stage so absolute success of the Sales Journey can be measured rather than the outcome being gauged simply by the production of “shiny” marketing material.
Improved sales forecast accuracy, online and offline
You will have a clear understanding of how the market looks for your company, its services and products, which means you will no longer have to guess about customer behaviour.
You will have a clear understanding of where your customers do their research, who influences their purchase decisions, and the promotional tools and information that will move them through the sales journey effectively.
Online sales journey
If any or all of your customers’ research or purchase journey is online, they will have validated you and your products so that when they make contact, they are ready to negotiate or buy.
Offline sales journey
If your company has a sales team, the implementation of the Allround Creative Sales Jouney programme will make the team more productive and improve sales conversion rates.
Allround Creative works in many industry sectors and has wide regional experience.